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Customer Survey
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Overall, how satisfied were you with the workmanship of the project?
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2
3
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5
1: Very Dissatisfied
5: Very Satisfied
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Overall, how satisfied were you with our ability to meet your schedule?
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2
3
4
5
1: Very Dissatisfied
5: Very Satisfied
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Overall, how satisfied were you with the management of the project?
1
2
3
4
5
1: Very Dissatisfied
5: Very Satisfied
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Overall, how satisfied were you with the field supervision?
1
2
3
4
5
1: Very Dissatisfied
5: Very Satisfied
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Would you recommend our company to contacts within your organization?
Definitely Not
Probably Not
Not Sure
Probably
Definitely
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Can you share contact information with us from anyone in your organization who could benefit from our services? (Sister plants?)
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Would you use our company in the future?
Definitely Not
Probably Not
Not Sure
Probably
Definitely
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What aspect of the project were you most satisfied with?
Quality
Management
Performance
Responsiveness
Ability to meet schedule
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What aspect of the project would you see as an improvement opportunity?
Quality
Management
Performance
Responsiveness
Ability to meet schedule
None
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Do you have any comments on services provided or suggestions on how we can improve our company?
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Would it be acceptable for NC to use your comments and/or site pictures for marketing purposes?
Yes, Comments & Pictures
Yes, Comments Only
No, Comments or Pictures
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